How do servicers evaluate hardship requests?
Servicers review the borrower’s financial situation, hardship reason, income, expenses, and ability to resume payments. They use Freddie Mac guidelines to determine the most appropriate assistance option.
Related FAQs
- Can borrowers receive multiple hardship assistance options?
- What is a streamlined modification?
- Why do servicers monitor borrower performance after assistance?
- What is a hardship review?
- What documentation is needed for hardship assistance?
- Can I get assistance after a natural disaster?
- What is a loan modification?
- What should I do if I can’t make my mortgage payment?
- Does Freddie Mac offer hardship assistance?
- What is mortgage forbearance?
- Do I have to repay missed payments after forbearance?
- What is payment deferral?